FREQUENTLY ASKED QUESTIONS

What is Herdle?

Herdle is a real-life social app that helps people make plans and join local get-togethers. It’s designed to get you offline, face-to-face, and into real conversations, laughter, and shared experiences.

Anyone aged 18 or over. You’ll confirm your date of birth when you sign up, and we’ll remove any account we believe belongs to someone under 18.

Not exactly. Herdle is about making plans and meeting new people. If you happen to meet someone special along the way, we won’t stand in the way of a good love story.

If you’re making a plan: Create a plan, review who wants to join, pick your people, and show up.

If you’re joining one: Browse local plans, apply to join, get selected, and show up.

Either way, no endless chat threads. No awkward DMs. Just real life.

Yes. Anyone with a profile can create a plan. Plans can be 1:1 or for groups, from coffee to concerts to climbing trips.

Yes. When you create a plan, you can set age and gender preferences so it’s only shown to people who fit. You still choose who joins from everyone who applies.

Only other Herdle users, and only through plans. If you host a plan, anyone who can see that plan can view your profile. If you ask to join a plan, the host can see your profile so they can decide who to pick. Once you’re in, the host and everyone else going can see it too.

Your last name, email address and date of birth are never shown. Other users see your age, not your birthday, and your town or city, not your suburb.

Herdle is mainly for personal plans, so businesses can’t post events without permission. If you’re a business and interested in being on Herdle, reach out to us at hello@herdle.io.

Yes. Creating and joining plans is free. In the future, some premium features may come with a fee, but the core experience is all yours.

We’re launching in New Zealand first and will expand based on demand. If you’d like to see Herdle in your city, let us know at hello@herdle.io.

We’ve got your back. Whether someone made you uncomfortable or just didn’t turn up, you can report users and plans in the app. We’ll look into it and take action depending on what happened, from a warning through to a permanent ban.

Our Community Guidelines set out what we expect from everyone, at plans and in the chat.

Not yet, but we know how much this matters and we’re planning to introduce it in a future release. In the meantime, we don’t run ID or background checks, so before you meet anyone new, have a read of “How do I stay safe when meeting people?” below and our Herdle safety tips. And if anything doesn’t feel right, report it in the app.

A few simple habits go a long way. Meet somewhere public, especially the first time. Let a friend know where you’re going and who with. Sort your own way there and back. Keep personal details like your home address to yourself until you’re comfortable. If you’re hosting at home, keep the address private so only people you’ve accepted can see it. If something feels off, leave. You don’t owe anyone an explanation.

For more ideas, read our Herdle safety tips.

If you’re ever in danger, call 111 in New Zealand, or your local emergency number if you’re elsewhere.

Go to their profile, tap the three dots at the top and choose Block. They won’t be able to see your plans or apply to join them.

If you see anything involving the abuse or exploitation of a child, report it in the app straight away. Please don’t screenshot or save the content. Just tell us where you saw it. You can read our full CSAE Policy here. If a child is in immediate danger, call 111 in New Zealand, or your local emergency number if you’re elsewhere.

We welcome feedback and ideas from our community. You can contact us at hello@herdle.io.

You can delete your account directly from within the Herdle app. Go to Settings → Delete Account.

If you’re unable to access the app, you can request account deletion by emailing us at hello@herdle.io. Please include the email address associated with your account. We will process your request and confirm deletion within 30 days.

When your account is deleted, the following is permanently removed:

  • Your profile information (name, photo, bio, preferences)
  • Any plans you created
  • Your plan registrations and attendance history
  • Any data we collected via third-party sign-in (Google, Apple)

Messages you’ve posted in a plan’s chat will stay in the chat, but your name is removed from them.

Yes. Deletion is permanent and cannot be undone. Once your account is deleted, you won’t be able to recover it or your data.

In-app deletion is immediate. Email requests are processed within 30 days. Some data may remain in encrypted backups for up to 90 days before being fully purged, but it will not be accessible or used during that period. We may also keep some information for longer where the law requires it, or where an account is part of a safety investigation.

Email us at hello@herdle.io and we’ll be happy to help.