FREQUENTLY ASKED QUESTIONS
What is Herdle?
Herdle is a real-life social app that helps people find and attend local events, meetups, and activities. It’s designed to get you offline and into real conversations, laughter, and shared experiences.
Is Herdle a dating app?
Herdle is not designed as a traditional dating app. While you may meet someone special, the platform is focused on social connection, but we won’t stand in the way of a good love story.
How does it work?
- Browse events by location or date.
- Apply to attend, or create your own.
- Get selected, meet up, and make memories.
- Rinse and repeat.
It’s that simple. No endless chat threads. No awkward DMs.
Can anyone create an event?
Yes. Anyone with a profile can create an event. Events can be 1:1 or for groups — from coffee to concerts to climbing trips.
Is it free?
Yes — creating and joining events is free. In the future, some premium features or events may have a subscription fee, but the core experience is all yours.
What if someone’s inappropriate or doesn’t show?
We’ve got your back. You can report users and events through the app, and we’ll take appropriate action — including warnings, bans, or permanent removal, depending on the situation.
Is Herdle available in my area?
We are currently launching in New Zealand and expanding based on user demand. New locations will be added soon — stay tuned or contact us if you’d like to see Herdle in your city.
How can I provide feedback?
We welcome feedback and ideas from our community. You can contact us at hello@herdle.io.
How do I delete my account?
You can delete your account directly from within the Herdle app. Go to Settings → Delete Account. Your account and all associated data will be permanently removed.
What if I can't access the app to delete my account?
If you’re unable to access the app, you can request account deletion by emailing us at hello@herdle.io. Please include the email address associated with your account. We will process your request and confirm deletion within 30 days.
What data is deleted when I delete my account?
When your account is deleted, the following is permanently removed:
- Your profile information (name, photo, bio, preferences)
- Any events you created
- Your event registrations and attendance history
- Messages and comments
- Any data collected via third-party sign-in (Google, Apple, Facebook)
Is the deletion permanent?
Yes. Deletion is permanent and cannot be undone. Once deleted, your data cannot be recovered.
I signed up using Facebook — how do I delete my data?
If you signed in with Facebook, you can delete your Herdle account using either method above (in-app or email). This will remove all data Herdle holds about you. To also revoke Herdle’s access to your Facebook account, go to Facebook Settings → Apps and Websites → Herdle → Remove.
How long does deletion take?
In-app deletion is immediate. Email requests are processed within 30 days. Some data may remain in encrypted backups for up to 90 days before being fully purged, but it will not be accessible or used during that period.
Who can I contact with data privacy questions?
Email us at hello@herdle.io and we’ll be happy to help.